Sales AI Concierge

A 24/7 sales associate thatactually knows your inventory.

The Sales AI Concierge is the conversational surface of Shopmata's commerce knowledge graph. It recommends, remembers, and closes — using your real catalog, your real prices, and your real customers.

What it does

🔍

Conversational product search

"2ct oval, G/VS1, under $5k" returns a real list — your real inventory, your real cert numbers.

💡

Intelligent recommendations

Cross-shape, cross-color, cross-collection. Reasons across the catalog, not a synonym list.

🧠

Customer memory across sessions

Knows what they looked at last week, what they bought last year, who they shop for.

📈

Contextual upselling

Suggests insurance quotes, payment plans, matching pieces — in conversation, when relevant.

📩

Lead capture & follow-up

Captures intent signals, books appointments, schedules follow-ups — and the next conversation continues where the last one left off.

🤝

Human handoff that doesn't suck

When a real human takes over, they see the full conversation, the customer memory, and what's already been offered.

A real conversation

Looking for a 2ct oval engagement ring under $5,000.
I have three that fit. The one I'd start with is a 2.03ct E/VS2 oval in 14k white gold at $4,890 — GIA-certified. Want me to send you the cert and a video?
Yes please. What about in yellow gold?
The same stone can be set in yellow gold for $4,940. We can also pair it with our matching curved wedding band ($1,200). Want me to add the band to your wishlist?

No hallucinations. Real cert. Real price. Real wishlist add — flowing into the merchant's CRM.

Ready to see Shopmata AI work on your inventory?

A 15-minute demo on your real catalog beats any deck. Pick a time and we'll wire it up.

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